PrimeBiome Privacy Policy

PrimeBiome, we prioritize your privacy and are committed to safeguarding the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, interact with our services, or make a purchase. By using PrimeBiome’s website and services, you consent to the practices described in this policy. This policy is specifically tailored for our USA customers to ensure compliance with relevant data protection laws.

Information We Collect

PrimeBiome collects various types of personal information to provide a seamless and personalized experience for our users in the USA. The types of data we may collect include:

Personal Information: When you create an account, place an order, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

Usage Data: We automatically gather information about your interactions with our website, such as IP address, browser type, device type, and browsing patterns. This helps us improve your experience and optimize our services.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and provide personalized content and advertisements. You have the option to manage your cookie preferences through your browser settings.

How We Use Your Information

PrimeBiome uses the information we collect for the following purposes:

Order Processing: We use your personal information to process transactions, fulfill orders, and communicate with you about your purchase.

Customer Support: Your information helps us provide effective customer support, address your inquiries, and resolve any issues you may have.

Marketing and Promotions: If you opt in, we may use your email address and other contact details to send you updates, promotional offers, and newsletters related to PrimeBiome. You can opt out of these communications at any time.

Website Improvement: Usage data and analytics are used to enhance the functionality and user experience of our website, ensuring that it caters to your needs as a USA-based customer.

Legal and Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

How We Protect Your Data

At PrimeBiome, we are committed to protecting your data from unauthorized access, disclosure, or misuse. We employ industry-standard security measures, including encryption, secure servers, and regular monitoring, to ensure your personal information is handled with care. Only authorized personnel have access to your data, and we continuously update our security protocols to align with the latest privacy standards.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may work with trusted third-party service providers, such as payment processors, shipping companies, and marketing partners, to help us deliver our services. These parties only have access to the information necessary to perform their functions and are required to maintain confidentiality.

Legal Obligations: We may disclose your information if required by law, such as to comply with a legal process, enforce our terms, or protect the rights and safety of PrimeBiome, our customers, or others.

Your Rights and Choices

As a resident of the USA, you have certain rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.

Opt-Out: You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Data Deletion: You can request that we delete your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party sites that are not operated by PrimeBiome. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

PrimeBiome reserves the right to update this Privacy Policy as needed to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our website and services after any changes signifies your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our PrimeBiome customer support team at [[email protected]]

This Privacy Policy applies to all users in the USA. Thank you for trusting PrimeBiome with your privacy.

© Copyright 2025 PrimeBiome. All Rights Reserved.